30-Days Money Back Guarantee This guarantee applies to new hosting subscriptions only and NOT for domain registrations or any other services (like Dedicated IP, SSL etc). If you are not fully satisfied with our hosting services, just request us for a refund within the first 30 days of your hosting account activation. We'll refund you 100% of your hosting subscription fees without asking any question. Refunds will be promptly issued within 24 hours of your refund request. However, this guarantee will be void if you breach any of our Terms of Service (like: hosting a warez site, spamming etc.). Refund Procedure: To request a refund under this guarantee, you must explicitly contact us within the first 30 calendar days of your new hosting subscription. To contact us, please click here and submit a new support ticket with category "Cancellation & Refunds". We'll gladly refund you 100% of your hosting subscription fees within 24 hours of your refund request and remove your hosting account from our server. Please remember, it's YOUR responsibility to download all your backup data before placing a refund request. Exclusion: If you received a FREE Domain Registration thru our promotional offer and decide to cancel your hosting account within first 30 days (as per our 30-days money back guarantee), we will deduct the price of your domain registration from your total refund amount. You will still own your domain & can keep using it until it's expiration date. You can even renew your domain if you wish. If your hosting accounts is suspended or terminated due to policy violations, you will not be eligible for 30-days money back guarantee. Refund Policy After 30-Days To cancel your account after 30-days of your new web hosting subscription, please click here and submit a new support ticket with category "Cancellation & Refunds". Within 24 hours of your request, you will received a pro-rated refund for the remainder of your subscription period. Please note that only the web hosting fees are eligible for pro-rated refunds. Other services (like domain registration, dedicated IP SSL etc) are not eligible for any refund.