{"id":163,"date":"2008-09-08T11:54:41","date_gmt":"2008-09-08T11:54:41","guid":{"rendered":"http:\/\/gigaprosdemo.com\/blog\/?p=163"},"modified":"2015-11-09T10:38:35","modified_gmt":"2015-11-09T10:38:35","slug":"temporary-helpdesk-problem-resolved","status":"publish","type":"post","link":"https:\/\/www.gigapros.com\/blog\/temporary-helpdesk-problem-resolved\/","title":{"rendered":"Temporary Helpdesk problem &#8212; RESOLVED"},"content":{"rendered":"<p>\t\t\t\t\t<!-- message --><br \/>\n\t\t\t\t\tOur ticket-support helpdesk at <a href=\"https:\/\/www.gigapros.com\/portal\/support-center\/#overview\" target=\"_blank\">https:\/\/www.gigapros.com\/support\/ind&#8230;kets&amp;_a=submit<\/a> is currently facing some technical issues. This problem started occuring after we upgraded our helpdesk software yesterday. Currently we are working to resolve this issue ASAP. We expect to resolve this issue by next 24 hours.<\/p>\n<p><font color=\"Red\"><b>NOTE: This issue <u>DOES NOT<\/u> affect any of our customer websites. This problem is purely with the GigaPros business website.<\/b><\/font><\/p>\n<p>Until this issue gets resolved, the ticket-support will not work. During this time, you can use any one the following mode for your support requests&#8230;.<\/p>\n<p>1) Send an email to <a href=\"mailto:contact@gigapros.com\">contact@gigapros.com<\/a> (NOT to sales@ or support@).<\/p>\n<p>2) Live chat.<\/p>\n<p>3) Phone support.<\/p>\n<p>Sorry for the inconvenience caused. We&#8217;ll keep you posted thru THIS forum thread.<\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n<p><font color=\"Red\"><b>UPDATE: <\/b><\/font>This issue has now been resolved. All our support systems are now working&#8230;<br \/>\n\t\t\t\t\t<!-- \/ message --><\/p>\n<div style=\"clear:both; margin-top:6px\"><\/div>\n<div class=\"smallfont\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Our ticket-support helpdesk at https:\/\/www.gigapros.com\/support\/ind&#8230;kets&amp;_a=submit is currently facing some technical issues. This problem started occuring after we upgraded our helpdesk software yesterday. Currently we are working to resolve this issue ASAP. We expect to resolve this issue by next 24 hours. NOTE: This issue DOES NOT affect any of our customer websites. This problem is<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Temporary Helpdesk problem -- RESOLVED<\/title>\n<meta name=\"description\" content=\"Temporary Helpdesk problem \u2014 RESOLVED\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gigapros.com\/blog\/temporary-helpdesk-problem-resolved\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Temporary Helpdesk problem -- RESOLVED\" \/>\n<meta property=\"og:description\" content=\"Temporary Helpdesk problem \u2014 RESOLVED\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gigapros.com\/blog\/temporary-helpdesk-problem-resolved\/\" \/>\n<meta property=\"og:site_name\" content=\"GigaPros Blog\" \/>\n<meta property=\"article:published_time\" content=\"2008-09-08T11:54:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2015-11-09T10:38:35+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.gigapros.com\/blog\/temporary-helpdesk-problem-resolved\/\",\"url\":\"https:\/\/www.gigapros.com\/blog\/temporary-helpdesk-problem-resolved\/\",\"name\":\"Temporary Helpdesk problem -- RESOLVED\",\"isPartOf\":{\"@id\":\"https:\/\/www.gigapros.com\/blog\/#website\"},\"datePublished\":\"2008-09-08T11:54:41+00:00\",\"dateModified\":\"2015-11-09T10:38:35+00:00\",\"author\":{\"@id\":\"https:\/\/www.gigapros.com\/blog\/#\/schema\/person\/58130b80fc7a803722bb02055fd1ff4d\"},\"description\":\"Temporary Helpdesk problem \u2014 RESOLVED\",\"breadcrumb\":{\"@id\":\"https:\/\/www.gigapros.com\/blog\/temporary-helpdesk-problem-resolved\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.gigapros.com\/blog\/temporary-helpdesk-problem-resolved\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.gigapros.com\/blog\/temporary-helpdesk-problem-resolved\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.gigapros.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Temporary Helpdesk problem &#8212; 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