Here are some of the solutions that you may try:

1) You have recorded a corrupted video file.

2) You need to delete the folder that belongs to the member and is located on your RMS server at:

3) You need to delete a few lines of code from the file <RMS_Path>/webapps/video/streams/config.xml

The lines should look like these:

   <void method="put">
    <object class="">
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