What are your billing over-due policies?

We will send you a renewal reminder 14 days before your service expires. Your service will be given a grace period of upto 2 days after it expires. If payment is not received within this grace period, your service will be suspended and your website will not be viewable online. After suspension, if you do not reactivate your service by paying the renewal fees within 14 days from the date of suspension, your site will be permanently deleted from our servers without any backup.

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Do you charge tax as extra?

No, there is no extra charge for taxes. The tax is already included within the advertised price.

How do I renew my services & pay for my renewals?

You can easily renew & pay your invoices by logging into your account at My GigaPros.

Are there any hidden costs (like: setup fees)?

No, there's no hidden cost or setup fees involved with having a hosting account at GigaPros.com....

What if I exceed bandwidth limit of my hosting account?

If you exceed the bandwidth limit for your web hosting account, your account will be suspended...