We are currently experiencing HDD issue in the server Curtis since yesterday night and are working quickly to resolve the problem. Earlier it seems to be a minor network issue and the cable was replaced immediately, but after detailed investigation it is found that the HDD is giving errors. We expect to fix this issue within next 12 hours. However, there is a strong probability of data loss, not entirely but partially as only one of the three HDD in that server is having the trouble.
We deeply regret this situation and are sorry for the inconvenience caused. We will keep updating this post with every ongoing development.
++++++++++ UPDATE ++++++++++
We are pleased to notify everyone that we were successful to restart the server along with the faulty drive. For saving data we have to clone that faulty drive entirely.
For making it sure that this catastrophe is not repeated again, we are now migrating the entire server to our another server DEXTER. The migration of the VPSes are already in progress. Once a VPS container is successfully migrated, the new login details will be send to respective user. We will keep this post updated with recent developments.