DNS Server Down — RESOLVED

One of our primary DNS server is down at this moment. As a result, many of the websites are experiencing an outage. Our techs are already working to resolve this issue.

We will keep you posted thru this blog. Our sincere apologies for the inconvenience caused.

** UPDATED 4/13/2010 5:30PM PST **
Our DNS servers are now fully online since last 45 minutes and we are monitoring it closely. If you still face any problems accessing your site, please submit a support ticket and we will help you ASAP.

** UPDATED 4/15/2010 12:30PM PST **
This DNS issue have surfaced again and seems to be happening due to a faulty network card. We are in the process of replacing the faulty NIC right away. We will keep you updated about this situation. Our apologies for the inconvenience caused.

** UPDATED 4/15/2010 12:40PM PST **
We have now replaced the NIC on DNS server. The DNS server is online now. We are monitoring it closely to make sure it’s working correctly. Thank you for your understanding & cooperation.

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