GigaPros Respects Your Privacy
At GigaPros we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use GigaPros’ services, as well as some of the steps we take to safeguard your information. We hope this will help you make an informed decision about sharing personal information with us.
Extent of Policy
Events/Marketing Participants – people who share their personal data with GigaPros when they enroll for GigaPros webinars, subscribe to advertising materials, take an interest in surveys, or attend different GigaPros digital events.
Clients GigaPros requests for your account information which contains your name, business name, email address, physical address, telephone number, Mastercard and bank account information (stored with an outsider processor), and website domain. By willfully giving GigaPros your information, you own and adhere to our use of such personal data.
Information We Collect
Events/Marketing Participants GigaPros may request your name, email address, physical address, and telephone number. Participating in events, surveys or subscribing to marketing material is voluntary and you may choose whether or not to participate and therefore disclose your personal data.
Site Visitors With your option, GigaPros asks and may gather your name, email address, physical address, and telephone number. Additionally we gather data, for example, web server logs, IP addresses, browser information, or other data as a feature of collected information.
GigaPros utilizes the data it gathers about you in the following ways:
How We Use your Information
- To reply back to any requests from you regarding sales and support
- To contact you in regards to any agreements or acknowledged terms that you may have with GigaPros for the Services.
- To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
- To give you data logs related to the utilization of GigaPros’s Services.
- To get in touch with you in regards to usefulness changes to our Services or Website.
- To collect bill and payment for our Services.
- To analyze issues.
- To discover and avoid misrepresentation.
- To complete different purposes as revealed to you through the Website, or found in agreement or an understanding amongst you and GigaPros.
- Process for different purposes for which we acquire your assent.
How We Share Information
GigaPros shares the data it gathers about you in the following ways:
Domain Registrars – The domain owner’s data (WHOIS Records) for any domain name is required and controlled by the ICANN-accredited registrars and the Registry for the TLD (Top-level domain) which you wish to register. We share your data to the extent which is necessary to comply by the ICANN’s guidelines, directions and policies, with principles and arrangements by the ICANN-licensed registrars we represent and the standards and approaches of the top-level domain Registry. These registrar providers are located in USA and Canada. The information is also shared with the Registry for the top-level domain which may be located in another jurisdiction. The use and disclosure of the personal information as part of the domain registration process is governed by the applicable agreements with the ICANN-accredited registrar.
Data Retention And Security #
When we no longer have a legitimate business need (e.g. termination of a customer agreement) to process your personal information, we will either delete or anonymize it. We take all reasonable steps to protect information received from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard encryption for your data that is transferred over the internet. Despite its use of encryption, we cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us at mailto: firstname.lastname@example.org.
Purposes of Data Processing
When you access or use our Services, we need to collect, use, and otherwise process your information, as set out in this Policy. We are committed to your privacy and follow a few fundamental principles when we process personal data:
We aim for full transparency on how we use your information to comply with legal or other lawful purposes and respect your privacy.
We make sure we only use your information for the purposes you have given us permission for.
We rely on a number of legal bases to use your information, as set out in this Policy:
Contract – the use of your information is necessary to perform any contractual obligations in order to provide any Services to you or to administer any Contests you enter into;
Legal obligations – our use of your personal information is necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims. For example, if we are requested to disclose your personal information to regulatory bodies or law enforcement authorities; or to use your personal information for tax calculations.
Our legitimate interests – necessary for the purposes of our legitimate interests, such as to:
- run, grow, develop and deliver our services;
- detect and prevent fraudulent activities;
- enhance the security of our network and information systems;
- better understand how people interact with our website;
- determine the effectiveness of our promotional campaigns and advertising; and
- enhance, modify, personalize or otherwise improve our services and communications for the benefit of our customers.
We host, store or otherwise handle your personal information within the borders of European Economic Area (EEA) and the USA.
European data protection laws, in particular, include specific rules on transferring personal information outside the EEA.
When transferring personal information outside the EEA to the USA, we will include the standard data protection clauses approved by the European Commission under Article 46.2 of the General Data Protection Regulation (GDPR) into our contract with GigaPros and our other Partners.
You can find out further information about the rules on data transfers outside the EEA, including the mechanisms that we rely upon, on the European Commission website here.
Our Website and/or Services is not directed at children and our services are designed for businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.
Our customers and users will occasionally receive newsletters or e-mails with information on products, services, or special offers. Out of respect for the privacy of our users, GigaPros gives them the opportunity to opt-out from receiving these types of communications.
If do not wish to receive our newsletter, promotional communications or any other non-service related communication, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at email@example.com or you may contact us at 1-877-PRO-GIGA or via written mail by sending a letter to our postal address, to opt-out.
On some occasions, it may be necessary to send out service-related announcements. In most cases, users may not opt-out of these communications. If you do not wish to receive them, you have the option to deactivate your account. You may deactivate your account by creating a cancellation request ticket in your hosting control panel, or by emailing us at firstname.lastname@example.org or by contacting us at 1-877-PRO-GIGA or via written mail by sending a letter to our postal address, to opt-out.