1How long does it take to activate a VPS?
Once you order the VPS, It take practically few minutes to set it up. It is a entirely automated process, once the invoice associated with the VPS is paid the VPS activation process starts.
2How to migrate my web hosting contents to a VPS?
We are always here to help you out. You can either create your backup and we will restore it for you. Else, you can directly contact us we will help you in your website migration.
3Can I firewall my server?
Absolutely. We recommend configuring iptables on all VPS servers, as well as keeping up-to-date with patches to keep your systems secure. Our team will help you out in that, just inform us.
4How can I upgrade an existing VPS server?
Its very simple. From your client area's home page, click on the drop down arrow, next to your VPS service. Then select the plan to which you want to upgrade/downgrade. Select your option and wait for a while, the process might take some time, it depends on how much data you are having in your container, if the container is full and there is lot of data, it might take more time.
5How much technical knowledge do I need to have?
If you have a basic understanding of Linux administration, that's good enough to start with. There are lots of short tutorials available over the net, if you are novice. But don't worry our expert support team is available 24x7 for you. Whenever you feel like, just get in touch!
6Do you offer Managed Services?
Yes we do provide managed support, in fact, our whole hosting infrastructure is fully managed. Pick up any hosting plan you need and we are there for you, even for the dedicated servers.
7How do you backup data?
We maintain weekly incremental backups of all our premium VPSes. If you want to keep a backup at a certain point, inform us over a ticket and we will create a backup for you. You can download it via FTP.
8What if I break/corrupt my VPS server?
Our virtualization technology doesn't allow you to break your VPS, but on deleting some important files, the OS might get corrupted. You can quickly restore it from your recent backup or rebuild it with a clean installation.
9What if I want to change my OS?
We offer a wide range to OS with control panels and applications (these are called templates), you can change it from the control panel of the VPS. Home >> Setting >> Reinstall >> select the OS that you need and hit 'reinstall'. (Please note that reinstallation will delete your existing data and will perform a fresh installation.)
10How secure is my data?
Our servers are configured with RAID 10, plus if you have our premium backup service enabled, it will add a additional security for your data.
11How many IPs do I get?
By default, 1 IP is allocated to every VPS, but more can be added by providing appropriate justification.
12Are Windows VPS servers available?
We only provide Linux base VPS servers. Windows based containers are available only in our Cloud servers.